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 Book - Successful Transitions to Accelerated Relationships

Successful Transitions to Accelerated Relationships (STAR) - A Journey in CRM

Do you want to take the journey?  Sandee's book encompasses all the steps in the process of customer relationship management (CRM) and in advancing your company to the next level of enterprise relationship building.  She makes the CRM journey simple by explaining this process in an easy-to-understand format.  The questions she poses in the book will make you think twice about whether you have lasting relationships with your customers or not and then goes on to help you decide what you want to do to improve relationships.

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 $24.95